Legal

Terms of Service

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These Terms of Service (“Terms”) form a binding contract between you (“you”, “user”) and Matthias Blank (“we”, “us”), a natural person operating the Vantage Insights service (the “Service”) as a Swiss sole proprietor. Full operator details are listed in our Impressum. By creating an account or using the Service you accept these Terms. If you do not accept them, please do not use the Service.

1. The Service

Vantage Insights is a publication and analytics service on European power markets. It provides editorial briefings, live and historical market charts and analytics, a news feed, a learning academy, and related tools. We continuously develop the Service, so individual features may be added, changed, or removed over time. Material removals will be announced in advance to subscribers.

2. Account, eligibility and security

To use most parts of the Service you must create an account. You must be at least 16 years old and provide a working email address. You can secure your account with a password of at least ten characters, sign in with emailed single-use sign-in links, or use a supported third-party sign-in provider (currently Google). You are responsible for keeping your credentials confidential and for all activity on your account.

We may suspend or terminate an account that is in breach of these Terms, that is used to abuse the Service, or that we are legally required to remove. Where possible we will explain the reason and give you a chance to fix the issue first. You may close your account at any time from your account page.

3. Plans, pricing and billing

The Service currently runs a free launch window: every module that is publicly released is open with a free account, no payment details required. The window is time-limited. Paid subscription tiers will be introduced with advance notice; accounts created during the launch window keep preferential founding terms, and anything you have been using on a free basis will not silently start charging you. Paid tiers are something you actively subscribe to.

Where a paid subscription is offered and purchased, the price, currency, and billing cadence (such as monthly or yearly) are always shown at checkout before you pay. The operator is not registered for Swiss VAT (it is below the CHF 100,000 turnover threshold under Art. 10 MWSTG), so no Swiss VAT is charged and none is shown on your invoice. Payments are processed by Stripe; your card data is sent directly to Stripe and is never stored on our servers.

Subscriptions renew automatically at the end of each billing period until you cancel. You can cancel at any time from your account page, with effect at the end of the current paid period; you keep access to the paid features until that date. We do not pro-rate refunds for partial periods. See our Refund Policy for our voluntary money-back rule and the limited circumstances in which we issue other refunds.

If we change the price of a plan, we will tell you by email at least 30 days before the change applies to your subscription. If you do not accept the new price you can cancel before it takes effect; otherwise the new price applies from your next renewal.

4. Right of withdrawal

Swiss law does not grant a general statutory cooling-off right for online subscriptions of this kind. As a matter of policy, we grant a voluntary 14-day money-back guarantee on first-time annual subscriptions, described in our Refund Policy.

If you are a consumer in the EU/EEA or the UK, you may have a statutory 14-day right of withdrawal for distance contracts. Where you ask us to begin providing the Service immediately (for example by accessing paid content as soon as you subscribe) and you confirm this at checkout, your statutory withdrawal right may end or be reduced in line with your local law once performance has begun. Your mandatory local consumer rights always apply where they are more favourable to you, and nothing in these Terms removes a right your local law makes non-waivable. Our voluntary 14-day refund on annual plans applies regardless of the above.

5. Acceptable use

You agree not to use the Service to:

  • break the law, infringe intellectual-property rights, or harm other users;
  • scrape, mirror, frame, or redistribute substantial parts of our content;
  • circumvent paywalls, rate limits, or any technical protection of the Service;
  • send spam, malware, or unsolicited commercial communications;
  • interfere with the operation, security, or integrity of the Service;
  • impersonate another person, or post comments or community content that is unlawful, defamatory, hateful, harassing, or otherwise abusive.

Our content (text, charts, code, design) is protected by copyright. You may read it, share short excerpts with attribution and a link, and use the charts internally inside your organisation. Our public statistic pages (under /stats) may be quoted and linked with the attribution “Source: Vantage Energies · vantage-energies.com”. Beyond that, you may not republish substantial portions, redistribute datasets, train machine-learning models on our content, or use it to build a competing product without our prior written permission or a written data licence.

6. User-generated content

Comments and similar content you submit remain yours. By submitting them you grant us a worldwide, royalty-free, non-exclusive licence to host, display, and moderate them on the Service. We may remove user-generated content that violates these Terms or applicable law; repeat or serious violations may lead to account suspension.

7. No financial or investment advice

Vantage Insights is editorial and analytical content. It is not investment advice, trading advice, or a recommendation to buy, sell, hedge, or hold any security, commodity, contract, or position. Power-market data carries inherent uncertainty; charts can be wrong, late, or revised. You are solely responsible for any trading or business decisions you take, and you should consult your own advisers and verify data with primary sources before acting on anything you read here.

8. Service availability and changes

We work hard to keep the Service available, but we offer it on an “as is” and “as available” basis. We may perform maintenance, change features, or interrupt the Service when reasonably necessary. Planned interruptions of meaningful duration are announced in advance.

9. Liability

To the maximum extent permitted by Swiss law, our liability for damages arising out of or in connection with the Service is limited to direct damages. We are not liable for indirect or consequential damages, lost profits, lost data, or trading losses. Nothing in these Terms limits any liability that cannot be excluded under Swiss law, including liability for unlawful intent or gross negligence and for personal injury.

10. Privacy

Our processing of personal data is described in the Privacy Policy, which forms part of these Terms.

11. Changes to these Terms

We may update these Terms to reflect new features, legal requirements, or operational changes. Material changes will be announced by email to subscribers and shown on this page; the updated Terms apply 30 days after notice unless you cancel your subscription within that period. Non-material clarifications take effect immediately.

12. Governing law and place of jurisdiction

These Terms are governed by Swiss substantive law, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction for any dispute arising out of or in connection with these Terms is the operator’s place of residence (Wohnsitz) in Switzerland, subject to any mandatory consumer-jurisdiction rules under Swiss law or under the law of the consumer’s habitual residence.

13. Contact

Contractual notices, support requests, and any other communication regarding these Terms: hello@vantage-energies.com. The operator’s full name and postal address are listed in our Impressum.